FAQ

FAQ

  • What is VigilEyes Security Platform?
    VigilEyes Security Platform is a hosted software service which can help you to provide Security as a Service (SaaS) to your customers.
  • What are its components?
    CloudSentryx has hosted servers for service management, media management, data storage and alert mangement, a Service Management Portal (SMP) and a Customer Portal (CP).
  • Which all security services are supported?
    Currently it supports Remote Video Surveillance service. Video Analytics, Access Control and Tracking services are expected to be released very soon.
  • What all features are there in the Service Management Portal?
    It enables you to manage your customers and their services, agents, bills and payments as well as provide customer support.
  • What all features are there in the Customer Portal "Service Zone"?
    Customer Portal "Service Zone", will enable a customer to manage all the services under his account.
  • Is it secure?
    Yes. VigilEyes uses the most advanced servers hosted at highly secured data centres. All the communications are encrypted. The Service Zone is protected with 256-bit EV-SSL encryption from Digicert. The protection measures are regularly strengthened with new updates.
  • Who is VigilEyes?
    We are a global security service provider based in Europe. After two decades of service in the telecommunication industry, we entered the security service industry with the VigilEyes Security Platform.

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